Volume 5 • Issue 2 • 2019

Editor's note


Editor's note

Erik Blair

2019-10-15 Volume 5 • Issue 2 • 2019

Article


Can't complain: Factors influencing dissatisfied customers’ non-complaining behaviour

Sherine Kwok

2019-10-15 Volume 5 • Issue 2 • 2019

The marketisation of air transportation public service obligations

Damian Devlin

2019-10-15 Volume 5 • Issue 2 • 2019

Third party funding: self-regulation in the UK

Philip Ells

2019-10-15 Volume 5 • Issue 2 • 2019

Picture perfect

Erik Blair

2019-10-15 Volume 5 • Issue 2 • 2019

Are societal perceptions of butch and feminine lesbians changing?

Chanelle Robertson , Rosemary Stock and Anke Görzig

2019-10-15 Volume 5 • Issue 2 • 2019

Black students in England 1950-2000: representation, identity

Lilian Godwin Pearce

2019-10-15 Volume 5 • Issue 2 • 2019

Information literacy: concept and contexts

Davina Omar and Marc Forster

2019-10-15 Volume 5 • Issue 2 • 2019

Student profile


Student profile

Marcus Nicholls

2019-10-15 Volume 5 • Issue 2 • 2019